It is common for users to drag emails from Microsofts Outlook and save them to an alternate location such as a share drive. However, when attempting to load these emails from an alternate location such as a share drive, using TRIM Web Client I am receiving the following error message.
Cannot read the file " C:\HPTRIM\WebClient\Working Folder\ /23393/RE U MSG TITLE HERE.MSG".
The system cannot fine the file specified. (0x00000002).
Loading documents into TRIM using the web client is a two step process. First the document is loaded to the Web Client Working Folder which is located on the server and then the document is saved into TRIM. The error occurs during the second step when the web client attempts to save the loaded document into TRIM.