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.vmdk cannot be downloaded, 'HTTP/1.1 404 Not Found'

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effzett
Contributor.

.vmdk cannot be downloaded, 'HTTP/1.1 404 Not Found'

I get this mail whenever a backup is created, but onlyfor a single .vmdk file

 

HPE VM Explorer version: 6.2.001.0

Hostname: CN63DUH1005

Generated: 2016-11-09-051738

 

Details:
S08DUH1003.duh.local/S08DUH1003.duh.local_1-000001.vmdk cannot be downloaded, 'HTTP/1.1 404 Not Found'

 

The error message is too undetailed, so I don't know where to start to look for.

I have checked the settings, SSH is indeed enabled, I have restarted VM Explorer already, and have checked the Settings again. It seems that the problem only consists at this specific large VMDK image, and only if a Scheduled Task for backing up to a USB Drive is selected.

Backing up to the NAS works fine, only the USB-backup causes trouble.

I will provide a Debug Report also.

4 REPLIES
effzett
Contributor.

Re: .vmdk cannot be downloaded, 'HTTP/1.1 404 Not Found'

effzett
Contributor.

Re: .vmdk cannot be downloaded, 'HTTP/1.1 404 Not Found'

now I must say now after two months after posting still no reply. The support just got crappier than ever. Not really support either, after HP bought VM-Explorer.

If HP calls that customer friendly...I don't know where that leads HP....

Ashok Goyat
Respected Contributor.

Re: .vmdk cannot be downloaded, 'HTTP/1.1 404 Not Found'

Hello,

Following error indicate communication problem over http -

================================================================

[232] 09.11.2016 05:17:38 [ERROR]            [4291945] BackupExecutor: xxxxx.local/xxxx.local_1-000001.vmdk cannot be downloaded, 'HTTP/1.1 404 Not Found'

[232] 09.11.2016 05:17:38 [ERROR]            [4291945] Perform ESX Full Backup exception: xxxx.local/xxxx.local_1-000001.vmdk cannot be downloaded, 'HTTP/1.1 404 Not Found'

---------------------------------------------------------------------------------------------------------

What happen if you try to connect Esxi host via HTTP from VMX server?

For example –

http://esxi_hostname

if you are able to connect then try to browse datastore of ESXi host.

If this also fail with error 404 then you probably need to: enable the Web Access log in page, Managed Object Browser MOB, and Datastore Browser on an ESX or ESXi host

Following link might help to address this issue but please discuss this with VMware support before you make any change:

https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1016039

Regards

Ashok Goyat

Dennis Handly
Acclaimed Contributor.

Re: .vmdk cannot be downloaded, 'HTTP/1.1 404 Not Found'

‎>I must say now after two months after posting still no reply. The support just got crappier than ever.

 

This is a peer to peer forum, not an official HPE support site.
Have you tried contacting the HPESC?
http://h20565.www2.hpe.com/portal/site/hpsc