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HPE Explorer-transfer suspended

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jellowood1
Acclaimed Contributor

HPE Explorer-transfer suspended

Getting error "transfer suspended, resuming in a few seconds"  when backing up any VM on one of my ESXi 5.5 hosts. HPE works on all my other ESXi servers. It will create the snapshot and a create the folder and a few tmp files on my storage device but that's it. This server has worked in the past but with older version of Trilead. Web Interface does the samething. I can see Trilead checked on VM firewall as 62000-65000 both inbound and outbound. I'm sure I'm missing alot more info so feel free to ask.

3 REPLIES
AtanasD
Acclaimed Contributor

Re: HPE Explorer-transfer suspended

Hi, I have the same problem with last version of VM Explorer and ESXi 6.0. Did not find the solution yet.

MichaelFunke
HPE Expert

Re: HPE Explorer-transfer suspended

Hello,

to further analyze you issue, we need:

1. A timestamp of when this issue happened the last time
2. Debugs Logs

In case you have a support contract, please log a case or use support@trilead.com to open a case.
In case you do not have a support contract, upload the logs here.

Best Regards,

Michael

jellowood
Acclaimed Contributor

Re: HPE Explorer-transfer suspended

Hello,

This only happens on my one server and happens everytime. Looking in the log file I noticed error about fragment size too big.

 

Timestamp is on 5/31/2016 at 3:08pm

 

Thanks

Jeff

 

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