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HPE Explorer-transfer suspended

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jellowood1
New Member.

HPE Explorer-transfer suspended

Getting error "transfer suspended, resuming in a few seconds"  when backing up any VM on one of my ESXi 5.5 hosts. HPE works on all my other ESXi servers. It will create the snapshot and a create the folder and a few tmp files on my storage device but that's it. This server has worked in the past but with older version of Trilead. Web Interface does the samething. I can see Trilead checked on VM firewall as 62000-65000 both inbound and outbound. I'm sure I'm missing alot more info so feel free to ask.

4 REPLIES
AtanasD
New Member.

Re: HPE Explorer-transfer suspended

Hi, I have the same problem with last version of VM Explorer and ESXi 6.0. Did not find the solution yet.

MichaelFunke
Honored Contributor.

Re: HPE Explorer-transfer suspended

Hello,

to further analyze you issue, we need:

1. A timestamp of when this issue happened the last time
2. Debugs Logs

In case you have a support contract, please log a case or use support@trilead.com to open a case.
In case you do not have a support contract, upload the logs here.

Best Regards,

Michael

jellowood
New Member.

Re: HPE Explorer-transfer suspended

Hello,

This only happens on my one server and happens everytime. Looking in the log file I noticed error about fragment size too big.

 

Timestamp is on 5/31/2016 at 3:08pm

 

Thanks

Jeff

 

Ordy1
New Member.

Re: HPE Explorer-transfer suspended

I am having the same problem - does anyone have any suggestions why this should happen.  I have used HPE many times in the recent weeks without issue.

Any help or advice would be appreciated.