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ucmdb server status is not ready

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SWATI SHARMA
Collector

ucmdb server status is not ready

Hi All,
I hav installed ucmdb 7.0 on 2GB RAM.I was able to see the console and did discovery also,evrythng ws fine.The next day when i restarted my system and opened the ucmdb console it shows server status not ready.I hav checked all the logs and restarted the services but still not able to find the cause.

Kindly help me!


Regards
Swati Sharma

 

 

 

P.S. This thread has been moved from Application Perf Mgmt (BAC / BSM) Support and News Forum to CMS and Discovery Support and News Forum. - Hp Forum moderator

23 REPLIES
sconway
Collector

Re: ucmdb server status is not ready

Hi Swati

First thing is check if the application server is set to start manually or automatically when you restart the server. It is better to set it automatic .

Secondly sometimes with the RAM and the type of set up you have, it could take quite some time to startup all the services and show the Server Status as Ready. You need to give it a good amount of time and then check the status.

Hope this helps.

thanks

Hope this helps
SWATI SHARMA
Collector

Re: ucmdb server status is not ready

Hi Sconway,

Thanx 4 ur reply.Hope this works.

Regards
Swati
SWATI SHARMA
Collector

Re: ucmdb server status is not ready

Hi Sconway,
I hav done all the steps u mentioned bt still status is not ready.I m sending u the log file.Kindly help me!

Swati
sconway
Collector

Re: ucmdb server status is not ready

Hi Swati

I am not able to open the attachment that you sent. Please resend it.
Did you check your licenses and also make sure you are connected to the appropriate databases required for the application. The server does not come up if it is not connected to a Database.
SWATI SHARMA
Collector

Re: ucmdb server status is not ready

Hi Sconway

Thanx 4 reply!
I m sending u the attachment again.


sconway
Collector

Re: ucmdb server status is not ready

Sorry Swati I am not able to open the attachment. Please find attached the snapshot of the error I get when I try to open the attachment.

Well as for your issue is concerned, did you make sure you are connected to all required databases.
Amit Bandekar
Honored Contributor

Re: ucmdb server status is not ready

Try using firefox instead of IE. I get this error when I use IE to download attachments from this forum.

--Amit
SWATI SHARMA
Collector

Re: ucmdb server status is not ready

Hi Sconway

Thanks for reply!

I hav checked the connectivity to database,its ok.

I m again sending u the log file.
Hope this time u will be able to see it.

Bye
Swati
Roy O Gatewood_
Honored Contributor

Re: ucmdb server status is not ready

v7.0 has a uCMDB Server Status tool avaiable from the Start menu. It provides process status.
What does it show?
SWATI SHARMA
Collector

Re: ucmdb server status is not ready

Hi

I m sending u the snapshot of the status page.


Thanks
Swati
sconway
Collector

Re: ucmdb server status is not ready

Sorry Swati I am not able to open any of your attachments I wonder why. What is the format of the file that you are attaching?
Amit Bandekar
Honored Contributor

Re: ucmdb server status is not ready

Try in Firefox as I have mentioned earlier. I am able to download and view this file under firefox. I get the same error when I use IE.

--Amit
SWATI SHARMA
Collector

Re: ucmdb server status is not ready

Hi Sconway

Sorry for late response.

I send u all the documents in .zip format.
As Amit said u can open it in firefox browser.
Hope this works or u gave me ur mail id I'll send the attachment on it.

Thanx
Swati
sconway
Collector

Re: ucmdb server status is not ready

Hi Swati

Please send it to sconway@gmail.com
Alexander Arkhi
Honored Contributor

Re: ucmdb server status is not ready

Did the IP or FQDN of this machine changed eventually?
You should check DomainManager_boot.log and \supervisor\nanny_all.log
It seems that there's a problem with Sonic Bus.
SWATI SHARMA
Collector

Re: ucmdb server status is not ready

Hi Alexander

I m sending u the DomainManager_boot.log and \supervisor\nanny_all.log.

Kindly hav a look on it.

Thanx
Swati
Alexander Arkhi
Honored Contributor

Re: ucmdb server status is not ready

It seems that Domain Manager can't access on of the required files.
I'd suggest to restart the machine and take a look then.
Is it acceptable?
SWATI SHARMA
Collector

Re: ucmdb server status is not ready

I restarted but the same logs.
I think the prob is wid Jboss protocol.

Swati
Alexander Arkhi
Honored Contributor

Re: ucmdb server status is not ready

JBoss starts a bit later than Domain Manager, so I think that Oren Maoz may help here.
SWATI SHARMA
Collector

Re: ucmdb server status is not ready

Whts dat?
penemathsa
Super Collector

Re: ucmdb server status is not ready

HI

I am even getting the same error. I have SM7 Installed on the same machine and its webclient runs on 8085 port.From one of the posts here It is recomended not to install SM and Ucmdb on same machine. But my ucmdb runs on 8080 port.

And When I stsrt the Ucmdb server and see the server status I Could see "mercuryAS" service is in "Starting" status since long nearly 2 hrs. Can anyone please suggest how to proceed further. Let me know if you need log files
penemathsa
Super Collector

Re: ucmdb server status is not ready

I am attaching the nanny_all.log
alissa_b
Collector

Re: ucmdb server status is not ready

check the HPBAC/log/jboss_boot.log
//Add this to "OnDomLoad" event