HPSM team tells me this is normal - HPSM load balancer points me to one of five other ports. I only have firewall rules open for port 13080, not for the other ports, same as everything else that connects to HPSM - its always only via 13080. What should be the webservice suffix? (or where to find out what it should be in HPSM?)
Re: uCMDB 10.20 integration to Service Manager 9.2
After quite a lot of digging, I have found the following:
1) If you don't put anything in the URL override, the url used is http://<server>:10080/SM/7/
This is apparently correct.
2) My issue was (apparently, as I haven't yet managed to overcome this) the fact that HPSM's "load balancer" (quotes intended) gets the connection from port 10080, then assigns you a port between 10081 and 10085, and then you communicate through THAT port directly with HPSM. Firewall rules were requested only for the 10080 port, not the additional 5 ports.
SO, to connect to HPSM you need to have the whole range of 10080-10085 open (or just open one port in the 10081-10085 range and url override to use that port only, bypassing the HPSM's "load balancer").
As soon as I have firewall rules enabled for this range, expect developments!