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after upgrading uCMDB 10.01 to 10.10 encountering multiple issues.

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devesh bais
Regular Collector

after upgrading uCMDB 10.01 to 10.10 encountering multiple issues.

Hi All,

 

I have successfully upgrade the uCMDB with 10.10 but I am having multiple issue post upgrade.

 

1. Multiple jobs are failing. 

2. I am unable to add Protocol credentials or IP range on any of the DDMA server.(Not getting any error while doing that. Once i add and click save it is disappearing all the time).

 

Details about the Environment:

 

OS type: window 2008 R2

DB: SQl DB

uCMDB 10.10 Build: 620

CP 13.0.1179

 

Thank you

 

 

6 REPLIES
Dima Gomel
New Member

Re: after upgrading uCMDB 10.01 to 10.10 encountering multiple issues.

The preoblem looks urgent to me. It's hard to solve such problem in forum format. Please rasie support case.

 

Separetly, could you please confirm that probes were reinstalled with 10.10?

Regards
-Dmitry Gomel, PMP
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
Click the Like button at the bottom to say 'Thanks'.
devesh bais
Regular Collector

Re: after upgrading uCMDB 10.01 to 10.10 encountering multiple issues.

Thank you Dima for a Quick response.

I have a case open with HP for the issue but the urgency of the issue drag me to the Forum for some quick responses.
Let me know if you need to case number ?

Yes Every thing is with 10.10.


Thank you.
Dima Gomel
New Member

Re: after upgrading uCMDB 10.01 to 10.10 encountering multiple issues.

Please be sure the case is Severity 1. You could sent me the case number in PM. I'll try to help...

Regards
-Dmitry Gomel, PMP
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
Click the Like button at the bottom to say 'Thanks'.
devesh bais
Regular Collector

Re: after upgrading uCMDB 10.01 to 10.10 encountering multiple issues.

Hi Dima,

 

Thank you, I will share the case number with you.

 

Currently Migule is working on it, yes the severity is Critical.

 

Thank you

 

Devesh

Martijn_1
Regular Collector

Re: after upgrading uCMDB 10.01 to 10.10 encountering multiple issues.

How did this finish? Are your issues resolved. What to think of when upgrading to 10.10?

Dima Gomel
New Member

Re: after upgrading uCMDB 10.01 to 10.10 encountering multiple issues.

Please be aware that there is no general problem related to upgrade from 10.01 to 10.10.

 

Regards
-Dmitry Gomel, PMP
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
Click the Like button at the bottom to say 'Thanks'.
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