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Unable to connect to uCMDB - Internal error occured

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SysCen
Frequent Contributor.

Unable to connect to uCMDB - Internal error occured

Trying to resolve the following issue. Le me know if you have any recommendations. Thanks!

 

I can't login to uCMDB. After getting to the http://<ucmdbServer>:8080 and clicking on UCMDB to get to the log on page, I get a page that says internal error occurred. The server status shows that the status is stuck at 'Starting'. The detailed Status shows that the topology-search component has failed and that there are three other components that are not started. The error for the topology-search is copied below.

 

java.lang.NoClassDefFoundError: Could not initialize class com.hp.ucmdb.search.connection.SolrGlobalConnectionManager at com.hp.ucmdb.search.connection.SolrConnectionFactory.acquire(SolrConnectionFactory.java:15) at com.hp.ucmdb.search.connection.SolrConnectionFactory.acquire(SolrConnectionFactory.java:6) at com.hp.ucmdb.search.CmdbSearch.getSearchEngineConnection(CmdbSearch.java:705) at com.hp.ucmdb.search.CmdbSearch.initConnectionFactory(CmdbSearch.java:118) at com.hp.ucmdb.search.CmdbSearch.(CmdbSearch.java:84) at com.hp.ucmdb.search.manager.SearchManagerImpl.startUp(SearchManagerImpl.java:97) at com.mercury.topaz.cmdb.server.manage.service.impl.ServiceComponentImpl.startup(ServiceComponentImpl.java:118) at com.mercury.topaz.cmdb.server.manage.service.impl.ServiceComponentImpl.startupSubsystemManagers(ServiceComponentImpl.java:108) at com.mercury.topaz.cmdb.server.manage.service.impl.ServiceComponentImpl.startUp(ServiceComponentImpl.java:70) at com.mercury.topaz.cmdb.server.manage.instance.CustomerInstanceImpl.startComponentLocally(CustomerInstanceImpl.java:104) at com.mercury.topaz.cmdb.server.manage.instance.CustomerInstanceImpl.startComponentLocally(CustomerInstanceImpl.java:94) at com.mercury.topaz.cmdb.server.manage.instance.Controller$ComponentLifecycleImpl.startComponent(Controller.java:291) at com.mercury.topaz.cmdb.server.manage.instance.CustomerController.startComponent(CustomerController.java:482) at com.mercury.topaz.cmdb.server.manage.instance.CustomerController.access$200(CustomerController.java:29) at com.mercury.topaz.cmdb.server.manage.instance.CustomerController$RunnerWrapper.run(CustomerController.java:444) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:599) at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:534) at java.lang.Thread.run(Thread.java:722)

 

Starting wrapper:

STATUS | wrapper  | 2015/08/06 08:52:05.662 | Starting the UCMDB_Server service...
STATUS | wrapper  | 2015/08/06 08:52:11.262 | UCMDB_Server started.
STATUS | wrapper  | 2015/08/06 10:27:40.080 | --> Wrapper Started as Console
STATUS | wrapper  | 2015/08/06 10:27:40.081 | Java Service Wrapper Professional Edition 64-bit 3.3.9
STATUS | wrapper  | 2015/08/06 10:27:40.081 |   Copyright (C) 1999-2009 Tanuki Software, Ltd.  All Rights Reserved.
STATUS | wrapper  | 2015/08/06 10:27:40.081 |     http://wrapper.tanukisoftware.org
STATUS | wrapper  | 2015/08/06 10:27:40.094 |   Licensed to Hewlett-Packard Company for UCMDB Server
STATUS | wrapper  | 2015/08/06 10:27:40.094 |
STATUS | wrapper  | 2015/08/06 10:27:40.406 | Launching a JVM...
INFO   | jvm 1    | 2015/08/06 10:27:40.517 | -XX:+CMSClassUnloadingEnabled -XX:+CMSIncrementalMode -XX:+HeapDumpOnOutOfMemoryError -XX:InitialHeapSize=1073741824 -XX:+ManagementServer -XX:MaxGCPauseMillis=250 -XX:MaxHeapSize=4294967296 -XX:MaxNewSize=1073741824 -XX:MaxPermSize=201326592 -XX:MaxTenuringThreshold=6 -XX:OldPLABSize=16 -XX:-OmitStackTraceInFastThrow -XX:+PrintCommandLineFlags -XX:+PrintGC -XX:+PrintGCDetails -XX:+UseAdaptiveGCBoundary -XX:+UseCompressedOops -XX:+UseConcMarkSweepGC -XX:-UseLargePagesIndividualAllocation -XX:+UseParNewGC
INFO   | jvm 1    | 2015/08/06 10:27:41.418 | WrapperManager: Initializing...
INFO   | jvm 1    | 2015/08/06 10:27:42.283 | 2015-08-06 10:27:42,266  INFO   [WrapperSimpleAppMain] - Starting cmdb server
INFO   | jvm 1    | 2015/08/06 10:27:47.110 | [GC [ParNew
INFO   | jvm 1    | 2015/08/06 10:27:47.211 | : 279616K->18279K(314560K), 0.0847928 secs] 279616K->18279K(1013632K), 0.0848835 secs] [Times: user=0.13 sys=0.02, real=0.09 secs]
INFO   | jvm 1    | 2015/08/06 10:27:47.827 | 2015-08-06 10:27:47,759  INFO   [WrapperSimpleAppMain] - HA solution enabled:true
INFO   | jvm 1    | 2015/08/06 10:27:48.933 | WrapperSimpleApp:
INFO   | jvm 1    | 2015/08/06 10:27:48.934 | WrapperSimpleApp: Encountered an error running main:
INFO   | jvm 1    | 2015/08/06 10:27:48.934 | WrapperSimpleApp: java.lang.RuntimeException: java.net.BindException: No available port to bind to in range [7800 .. 7800]
INFO   | jvm 1    | 2015/08/06 10:27:48.935 | WrapperSimpleApp:  at com.mercury.topaz.cmdb.server.manage.ha.impl.HANetworkAdapter.initNetwork(HANetworkAdapter.java:260)
INFO   | jvm 1    | 2015/08/06 10:27:48.936 | WrapperSimpleApp:  at com.mercury.topaz.cmdb.server.manage.ha.impl.HANetworkAdapter.init(HANetworkAdapter.java:169)
INFO   | jvm 1    | 2015/08/06 10:27:48.937 | WrapperSimpleApp:  at com.mercury.topaz.cmdb.server.manage.ha.impl.ServerNodeImpl.init(ServerNodeImpl.java:80)
INFO   | jvm 1    | 2015/08/06 10:27:48.938 | WrapperSimpleApp:  at com.mercury.topaz.cmdb.server.manage.Framework.doStart0(Framework.java:208)
INFO   | jvm 1    | 2015/08/06 10:27:48.938 | WrapperSimpleApp:  at com.mercury.topaz.cmdb.server.manage.Framework.access$100(Framework.java:90)
INFO   | jvm 1    | 2015/08/06 10:27:48.939 | WrapperSimpleApp:  at com.mercury.topaz.cmdb.server.manage.Framework$2.executeInContext(Framework.java:195)
INFO   | jvm 1    | 2015/08/06 10:27:48.939 | WrapperSimpleApp:  at com.mercury.topaz.cmdb.server.manage.Framework$2.executeInContext(Framework.java:192)
INFO   | jvm 1    | 2015/08/06 10:27:48.940 | WrapperSimpleApp:  at com.mercury.topaz.cmdb.shared.manage.AuthorizationContextUtils.executeInSystemAuthorizationContext(AuthorizationContextUtils.java:24)
INFO   | jvm 1    | 2015/08/06 10:27:48.941 | WrapperSimpleApp:  at com.mercury.topaz.cmdb.server.manage.Framework.start0(Framework.java:192)
INFO   | jvm 1    | 2015/08/06 10:27:48.942 | WrapperSimpleApp:  at com.mercury.topaz.cmdb.server.manage.Framework.doStartUp(Framework.java:178)
INFO   | jvm 1    | 2015/08/06 10:27:48.942 | WrapperSimpleApp:  at com.mercury.topaz.cmdb.server.manage.Framework.access$000(Framework.java:90)
INFO   | jvm 1    | 2015/08/06 10:27:48.943 | WrapperSimpleApp:  at com.mercury.topaz.cmdb.server.manage.Framework$1.executeInContext(Framework.java:160)
INFO   | jvm 1    | 2015/08/06 10:27:48.944 | WrapperSimpleApp:  at com.mercury.topaz.cmdb.server.manage.Framework$1.executeInContext(Framework.java:157)
INFO   | jvm 1    | 2015/08/06 10:27:48.945 | WrapperSimpleApp:  at com.mercury.topaz.cmdb.shared.manage.AuthorizationContextUtils.executeInSystemAuthorizationContext(AuthorizationContextUtils.java:24)
INFO   | jvm 1    | 2015/08/06 10:27:48.946 | WrapperSimpleApp:  at com.mercury.topaz.cmdb.server.manage.Framework.startUp(Framework.java:157)
INFO   | jvm 1    | 2015/08/06 10:27:48.946 | WrapperSimpleApp:  at com.hp.ucmdb.server.Main.startFramework(Main.java:20)
INFO   | jvm 1    | 2015/08/06 10:27:48.947 | WrapperSimpleApp:  at com.hp.ucmdb.server.Main.main(Main.java:15)
INFO   | jvm 1    | 2015/08/06 10:27:48.948 | WrapperSimpleApp:  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
INFO   | jvm 1    | 2015/08/06 10:27:48.948 | WrapperSimpleApp:  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
INFO   | jvm 1    | 2015/08/06 10:27:48.949 | WrapperSimpleApp:  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
INFO   | jvm 1    | 2015/08/06 10:27:48.950 | WrapperSimpleApp:  at java.lang.reflect.Method.invoke(Method.java:601)
INFO   | jvm 1    | 2015/08/06 10:27:48.950 | WrapperSimpleApp:  at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSimpleApp.java:244)
INFO   | jvm 1    | 2015/08/06 10:27:48.951 | WrapperSimpleApp:  at java.lang.Thread.run(Thread.java:722)
INFO   | jvm 1    | 2015/08/06 10:27:48.952 | WrapperSimpleApp: Caused by: java.net.BindException: No available port to bind to in range [7800 .. 7800]
INFO   | jvm 1    | 2015/08/06 10:27:48.952 | WrapperSimpleApp:  at org.jgroups.util.Util.createServerSocket(Util.java:3332)
INFO   | jvm 1    | 2015/08/06 10:27:48.953 | WrapperSimpleApp:  at org.jgroups.blocks.TCPConnectionMap.<init>(TCPConnectionMap.java:93)
INFO   | jvm 1    | 2015/08/06 10:27:48.954 | WrapperSimpleApp:  at org.jgroups.blocks.TCPConnectionMap.<init>(TCPConnectionMap.java:56)
INFO   | jvm 1    | 2015/08/06 10:27:48.955 | WrapperSimpleApp:  at org.jgroups.protocols.TCP.createConnectionMap(TCP.java:134)
INFO   | jvm 1    | 2015/08/06 10:27:48.955 | WrapperSimpleApp:  at org.jgroups.protocols.TCP.start(TCP.java:64)
INFO   | jvm 1    | 2015/08/06 10:27:48.956 | WrapperSimpleApp:  at org.jgroups.stack.ProtocolStack.startStack(ProtocolStack.java:962)
INFO   | jvm 1    | 2015/08/06 10:27:48.957 | WrapperSimpleApp:  at org.jgroups.JChannel.startStack(JChannel.java:840)
INFO   | jvm 1    | 2015/08/06 10:27:48.957 | WrapperSimpleApp:  at org.jgroups.JChannel.connect(JChannel.java:278)
INFO   | jvm 1    | 2015/08/06 10:27:48.958 | WrapperSimpleApp:  at org.jgroups.JChannel.connect(JChannel.java:262)
INFO   | jvm 1    | 2015/08/06 10:27:48.959 | WrapperSimpleApp:  at com.mercury.topaz.cmdb.server.manage.ha.impl.HANetworkAdapter.initNetwork(HANetworkAdapter.java:193)
INFO   | jvm 1    | 2015/08/06 10:27:48.959 | WrapperSimpleApp:  ... 22 more
INFO   | jvm 1    | 2015/08/06 10:27:50.597 | Heap
INFO   | jvm 1    | 2015/08/06 10:27:50.598 |  par new generation   total 314560K, used 96246K [0x00000006f4000000, 0x0000000709550000, 0x0000000734000000)
INFO   | jvm 1    | 2015/08/06 10:27:50.598 |   eden space 279616K,  27% used [0x00000006f4000000, 0x00000006f8c23c80, 0x0000000705110000)
INFO   | jvm 1    | 2015/08/06 10:27:50.599 |   from space 34944K,  52% used [0x0000000707330000, 0x0000000708509dd8, 0x0000000709550000)
INFO   | jvm 1    | 2015/08/06 10:27:50.600 |   to   space 34944K,   0% used [0x0000000705110000, 0x0000000705110000, 0x0000000707330000)
INFO   | jvm 1    | 2015/08/06 10:27:50.600 |  concurrent mark-sweep generation total 699072K, used 0K [0x0000000734000000, 0x000000075eab0000, 0x00000007f4000000)
INFO   | jvm 1    | 2015/08/06 10:27:50.601 |  concurrent-mark-sweep perm gen total 30272K, used 30122K [0x00000007f4000000, 0x00000007f5d90000, 0x0000000800000000)
STATUS | wrapper  | 2015/08/06 10:27:51.106 | on_exit trigger matched.  Restarting the JVM.  (Exit code: 1)

 

3 REPLIES
PuneetS
Honored Contributor.

Re: Unable to connect to uCMDB - Internal error occured

Hi,

 

Are you using High Availability? If not you can disable it because I see below error:

 

INFO | jvm 1 | 2015/08/06 10:27:47.827 | 2015-08-06 10:27:47,759 INFO [WrapperSimpleAppMain] - HA solution enabled:true
INFO | jvm 1 | 2015/08/06 10:27:48.934 | WrapperSimpleApp: java.lang.RuntimeException: java.net.BindException: No available port to bind to in range [7800 .. 7800]

 

If you are using HA, then you have to free that port(7800-7810).

 

Also try increasing your heap size in UCMDBServer\bin\wrapper-platform.conf:

 

wrapper.java.initmemory 2048

wrapper.java.maxmemory 8192

Regards
Puneet

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Imed2012
Trusted Contributor.

Re: Unable to connect to uCMDB - Internal error occured

Hello

 

I have the same issue:

I have an HA configured, the first node he can't start but the second node is ok.

and this is the value of 


# Initial Java Heap Size (in MB (Xms))
wrapper.java.initmemory=2048

# Maximum Java Heap Size (in MB (Xmx))
wrapper.java.maxmemory=8192

wrapper.java.additional.31=-XX:MaxMetaspaceSize=384m
# set MaxNewSize explicitly, otherwise VM sets some default numbers
wrapper.java.additional.32=-XX:MaxNewSize=1024m
wrapper.java.additional.33=-XX:+UseCompressedOops

 

and after restart i have already :

STATUS | wrapper | 2016/04/15 15:33:17.443 | --> Wrapper Started as Daemon
STATUS | wrapper | 2016/04/15 15:33:17.445 | Java Service Wrapper Professional Edition 64-bit 3.5.27
STATUS | wrapper | 2016/04/15 15:33:17.445 | Copyright (C) 1999-2015 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper | 2016/04/15 15:33:17.445 | http://wrapper.tanukisoftware.com
STATUS | wrapper | 2016/04/15 15:33:17.445 | Licensed to Hewlett-Packard Company for UCMDB Server
STATUS | wrapper | 2016/04/15 15:33:17.445 |
STATUS | wrapper | 2016/04/15 15:33:17.756 | Launching a JVM...
INFO | jvm 1 | 2016/04/15 15:33:17.871 | -XX:+HeapDumpOnOutOfMemoryError -XX:InitialHeapSize=2147483648 -XX:+ManagementServer -XX:MaxGCPauseMillis=2000 -XX:MaxHeapSize=8589934592 -XX:MaxMetaspaceSize=8589934592 -XX:MaxNewSize=1073741824 -XX:-OmitStackTraceInFastThrow -XX:+PrintCommandLineFlags -XX:+PrintGC -XX:+PrintGCDetails -XX:+UnlockExperimentalVMOptions -XX:+UseCompressedClassPointers -XX:+UseCompressedOops -XX:+UseG1GC
ERROR | wrapper | 2016/04/15 15:34:17.067 | Startup failed: Timed out waiting for a signal from the JVM.
ERROR | wrapper | 2016/04/15 15:34:17.268 | JVM did not exit on request, termination requested.
STATUS | wrapper | 2016/04/15 15:34:17.284 | JVM received a signal SIGKILL (9).
STATUS | wrapper | 2016/04/15 15:34:17.384 | JVM process is gone.
STATUS | wrapper | 2016/04/15 15:34:17.384 | JVM exited after being requested to terminate.
STATUS | wrapper | 2016/04/15 15:34:36.957 | Launching a JVM...
INFO | jvm 2 | 2016/04/15 15:34:37.066 | -XX:+HeapDumpOnOutOfMemoryError -XX:InitialHeapSize=2147483648 -XX:+ManagementServer -XX:MaxGCPauseMillis=2000 -XX:MaxHeapSize=8589934592 -XX:MaxMetaspaceSize=8589934592 -XX:MaxNewSize=1073741824 -XX:-OmitStackTraceInFastThrow -XX:+PrintCommandLineFlags -XX:+PrintGC -XX:+PrintGCDetails -XX:+UnlockExperimentalVMOptions -XX:+UseCompressedClassPointers -XX:+UseCompressedOops -XX:+UseG1GC
ERROR | wrapper | 2016/04/15 15:35:36.207 | Startup failed: Timed out waiting for a signal from the JVM.
ERROR | wrapper | 2016/04/15 15:35:36.408 | JVM did not exit on request, termination requested.
STATUS | wrapper | 2016/04/15 15:35:36.419 | JVM received a signal SIGKILL (9).
STATUS | wrapper | 2016/04/15 15:35:36.520 | JVM process is gone.
STATUS | wrapper | 2016/04/15 15:35:36.520 | JVM exited after being requested to terminate.
STATUS | wrapper | 2016/04/15 15:35:56.201 | Launching a JVM...
INFO | jvm 3 | 2016/04/15 15:35:56.312 | -XX:+HeapDumpOnOutOfMemoryError -XX:InitialHeapSize=2147483648 -XX:+ManagementServer -XX:MaxGCPauseMillis=2000 -XX:MaxHeapSize=8589934592 -XX:MaxMetaspaceSize=8589934592 -XX:MaxNewSize=1073741824 -XX:-OmitStackTraceInFastThrow -XX:+PrintCommandLineFlags -XX:+PrintGC -XX:+PrintGCDetails -XX:+UnlockExperimentalVMOptions -XX:+UseCompressedClassPointers -XX:+UseCompressedOops -XX:+UseG1GC
ERROR | wrapper | 2016/04/15 15:36:55.438 | Startup failed: Timed out waiting for a signal from the JVM.
ERROR | wrapper | 2016/04/15 15:36:55.640 | JVM did not exit on request, termination requested.
STATUS | wrapper | 2016/04/15 15:36:55.666 | JVM received a signal SIGKILL (9).
STATUS | wrapper | 2016/04/15 15:36:55.666 | JVM process is gone.
STATUS | wrapper | 2016/04/15 15:36:55.666 | JVM exited after being requested to terminate.
STATUS | wrapper | 2016/04/15 15:37:15.347 | Launching a JVM...
INFO | jvm 4 | 2016/04/15 15:37:15.461 | -XX:+HeapDumpOnOutOfMemoryError -XX:InitialHeapSize=2147483648 -XX:+ManagementServer -XX:MaxGCPauseMillis=2000 -XX:MaxHeapSize=8589934592 -XX:MaxMetaspaceSize=8589934592 -XX:MaxNewSize=1073741824 -XX:-OmitStackTraceInFastThrow -XX:+PrintCommandLineFlags -XX:+PrintGC -XX:+PrintGCDetails -XX:+UnlockExperimentalVMOptions -XX:+UseCompressedClassPointers -XX:+UseCompressedOops -XX:+UseG1GC
ERROR | wrapper | 2016/04/15 15:38:14.611 | Startup failed: Timed out waiting for a signal from the JVM.
ERROR | wrapper | 2016/04/15 15:38:14.813 | JVM did not exit on request, termination requested.
STATUS | wrapper | 2016/04/15 15:38:14.833 | JVM received a signal SIGKILL (9).
STATUS | wrapper | 2016/04/15 15:38:14.934 | JVM process is gone.
STATUS | wrapper | 2016/04/15 15:38:14.934 | JVM exited after being requested to terminate.
STATUS | wrapper | 2016/04/15 15:38:34.501 | Launching a JVM...
INFO | jvm 5 | 2016/04/15 15:38:34.617 | -XX:+HeapDumpOnOutOfMemoryError -XX:InitialHeapSize=2147483648 -XX:+ManagementServer -XX:MaxGCPauseMillis=2000 -XX:MaxHeapSize=8589934592 -XX:MaxMetaspaceSize=8589934592 -XX:MaxNewSize=1073741824 -XX:-OmitStackTraceInFastThrow -XX:+PrintCommandLineFlags -XX:+PrintGC -XX:+PrintGCDetails -XX:+UnlockExperimentalVMOptions -XX:+UseCompressedClassPointers -XX:+UseCompressedOops -XX:+UseG1GC
ERROR | wrapper | 2016/04/15 15:39:33.763 | Startup failed: Timed out waiting for a signal from the JVM.
ERROR | wrapper | 2016/04/15 15:39:33.964 | JVM did not exit on request, termination requested.
STATUS | wrapper | 2016/04/15 15:39:33.978 | JVM received a signal SIGKILL (9).
STATUS | wrapper | 2016/04/15 15:39:34.079 | JVM process is gone.
STATUS | wrapper | 2016/04/15 15:39:34.079 | JVM exited after being requested to terminate.
STATUS | wrapper | 2016/04/15 15:39:53.650 | Launching a JVM...
INFO | jvm 6 | 2016/04/15 15:39:53.763 | -XX:+HeapDumpOnOutOfMemoryError -XX:InitialHeapSize=2147483648 -XX:+ManagementServer -XX:MaxGCPauseMillis=2000 -XX:MaxHeapSize=8589934592 -XX:MaxMetaspaceSize=8589934592 -XX:MaxNewSize=1073741824 -XX:-OmitStackTraceInFastThrow -XX:+PrintCommandLineFlags -XX:+PrintGC -XX:+PrintGCDetails -XX:+UnlockExperimentalVMOptions -XX:+UseCompressedClassPointers -XX:+UseCompressedOops -XX:+UseG1GC
ERROR | wrapper | 2016/04/15 15:40:52.900 | Startup failed: Timed out waiting for a signal from the JVM.
ERROR | wrapper | 2016/04/15 15:40:53.101 | JVM did not exit on request, termination requested.
STATUS | wrapper | 2016/04/15 15:40:53.111 | JVM received a signal SIGKILL (9).
STATUS | wrapper | 2016/04/15 15:40:53.211 | JVM process is gone.
STATUS | wrapper | 2016/04/15 15:40:53.211 | JVM exited after being requested to terminate.
STATUS | wrapper | 2016/04/15 15:41:12.865 | Launching a JVM...
INFO | jvm 7 | 2016/04/15 15:41:12.974 | -XX:+HeapDumpOnOutOfMemoryError -XX:InitialHeapSize=2147483648 -XX:+ManagementServer -XX:MaxGCPauseMillis=2000 -XX:MaxHeapSize=8589934592 -XX:MaxMetaspaceSize=8589934592 -XX:MaxNewSize=1073741824 -XX:-OmitStackTraceInFastThrow -XX:+PrintCommandLineFlags -XX:+PrintGC -XX:+PrintGCDetails -XX:+UnlockExperimentalVMOptions -XX:+UseCompressedClassPointers -XX:+UseCompressedOops -XX:+UseG1GC
ERROR | wrapper | 2016/04/15 15:42:12.016 | Startup failed: Timed out waiting for a signal from the JVM.
ERROR | wrapper | 2016/04/15 15:42:12.218 | JVM did not exit on request, termination requested.
STATUS | wrapper | 2016/04/15 15:42:12.231 | JVM received a signal SIGKILL (9).
STATUS | wrapper | 2016/04/15 15:42:12.331 | JVM process is gone.
STATUS | wrapper | 2016/04/15 15:42:12.332 | JVM exited after being requested to terminate.
STATUS | wrapper | 2016/04/15 15:42:31.992 | Launching a JVM...
INFO | jvm 8 | 2016/04/15 15:42:32.108 | -XX:+HeapDumpOnOutOfMemoryError -XX:InitialHeapSize=2147483648 -XX:+ManagementServer -XX:MaxGCPauseMillis=2000 -XX:MaxHeapSize=8589934592 -XX:MaxMetaspaceSize=8589934592 -XX:MaxNewSize=1073741824 -XX:-OmitStackTraceInFastThrow -XX:+PrintCommandLineFlags -XX:+PrintGC -XX:+PrintGCDetails -XX:+UnlockExperimentalVMOptions -XX:+UseCompressedClassPointers -XX:+UseCompressedOops -XX:+UseG1GC
ERROR | wrapper | 2016/04/15 15:43:31.137 | Startup failed: Timed out waiting for a signal from the JVM.
ERROR | wrapper | 2016/04/15 15:43:31.338 | JVM did not exit on request, termination requested.
STATUS | wrapper | 2016/04/15 15:43:31.351 | JVM received a signal SIGKILL (9).
STATUS | wrapper | 2016/04/15 15:43:31.452 | JVM process is gone.
STATUS | wrapper | 2016/04/15 15:43:31.452 | JVM exited after being requested to terminate.
STATUS | wrapper | 2016/04/15 15:43:51.123 | Launching a JVM...
INFO | jvm 9 | 2016/04/15 15:43:51.239 | -XX:+HeapDumpOnOutOfMemoryError -XX:InitialHeapSize=2147483648 -XX:+ManagementServer -XX:MaxGCPauseMillis=2000 -XX:MaxHeapSize=8589934592 -XX:MaxMetaspaceSize=8589934592 -XX:MaxNewSize=1073741824 -XX:-OmitStackTraceInFastThrow -XX:+PrintCommandLineFlags -XX:+PrintGC -XX:+PrintGCDetails -XX:+UnlockExperimentalVMOptions -XX:+UseCompressedClassPointers -XX:+UseCompressedOops -XX:+UseG1GC
ERROR | wrapper | 2016/04/15 15:44:50.391 | Startup failed: Timed out waiting for a signal from the JVM.
ERROR | wrapper | 2016/04/15 15:44:50.593 | JVM did not exit on request, termination requested.
STATUS | wrapper | 2016/04/15 15:44:50.604 | JVM received a signal SIGKILL (9).
STATUS | wrapper | 2016/04/15 15:44:50.704 | JVM process is gone.
STATUS | wrapper | 2016/04/15 15:44:50.704 | JVM exited after being requested to terminate.
STATUS | wrapper | 2016/04/15 15:45:10.277 | Launching a JVM...
INFO | jvm 10 | 2016/04/15 15:45:10.395 | -XX:+HeapDumpOnOutOfMemoryError -XX:InitialHeapSize=2147483648 -XX:+ManagementServer -XX:MaxGCPauseMillis=2000 -XX:MaxHeapSize=8589934592 -XX:MaxMetaspaceSize=8589934592 -XX:MaxNewSize=1073741824 -XX:-OmitStackTraceInFastThrow -XX:+PrintCommandLineFlags -XX:+PrintGC -XX:+PrintGCDetails -XX:+UnlockExperimentalVMOptions -XX:+UseCompressedClassPointers -XX:+UseCompressedOops -XX:+UseG1GC
ERROR | wrapper | 2016/04/15 15:46:09.564 | Startup failed: Timed out waiting for a signal from the JVM.
ERROR | wrapper | 2016/04/15 15:46:09.765 | JVM did not exit on request, termination requested.
STATUS | wrapper | 2016/04/15 15:46:09.797 | JVM received a signal SIGKILL (9).
STATUS | wrapper | 2016/04/15 15:46:09.797 | JVM process is gone.
STATUS | wrapper | 2016/04/15 15:46:09.797 | JVM exited after being requested to terminate.
FATAL | wrapper | 2016/04/15 15:46:10.097 | There were 10 failed launches in a row, each lasting less than 300 seconds. Giving up.
FATAL | wrapper | 2016/04/15 15:46:10.098 | There may be a configuration problem: please check the logs.
STATUS | wrapper | 2016/04/15 15:46:10.299 | <-- Wrapper Stopped

 

any expert can help me?

Omar_Lewis
Regular Contributor.

Re: Unable to connect to uCMDB - Internal error occured

To solve this issue please Shut down your UCMDB and then delete the log files. The issue is a lack of space on Drive where UCMDB is installed. Once you have cleared space. Then start your UCMDB back up.