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Unable to Edit the Computer Type Attribute

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Ashokkumar_2
Regular Collector

Unable to Edit the Computer Type Attribute

Hi,

I was not able to Edit any Attribute in the Computer CI type, In all other Ci types am able to edit. When I edit, it says error message "

Failed to calculate attribute attributes root_iconproperties."

I have attached the Error Message screen here.

Can anyone please help me to resolve this issue.

 

Thanks!

 

Regards

Ashok

3 REPLIES
Dima Gomel
HPE Expert

Re: Unable to Edit the Computer Type Attribute

HI,

In my opinion, the error message "Failed to calculate attribute attributes root_iconproperties" isn't relevant.

You most probably failing on reconciliation (you could check mam.reconciliation.audit.log after reproduction).

The reason for failure is fact that node couldn't change it's CIT. For instance, if Windows machine became Unix, it's not the same host... 

Regards
-Dmitry Gomel, PMP
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Ashokkumar_2
Regular Collector

Re: Unable to Edit the Computer Type Attribute

Hi Dima,

 

Thanks for the input. I fixed it by exporting the computer CI type XML and overriding the attribute for root_iconproperties with false and imported, it worked.

Ashokkumar_2
Regular Collector
Solution

Re: Unable to Edit the Computer Type Attribute

<Attribute-Override name="root_iconproperties" is-factory="false">
            <Attribute-Qualifiers/>
            <Empty-Default-Value/>
        </Attribute-Override>

//Add this to "OnDomLoad" event