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UDA: Failed to connect - SSL handshake error. Possible no trusted certificate found

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ManjuSarma
Acclaimed Contributor

UDA: Failed to connect - SSL handshake error. Possible no trusted certificate found

Dear CMDB Experts,

Am trying to discover few Windows and Unix servers, but am getting these 2 errors as a result. Can someone please guide me how to rectify this. Please make a note that...

a. UD agents got installed on the client servers

b. Ping status is fine from probe server to Client server

c. Telnet to port #2738 is fine from probe server to Client server

I have manually uploaded the IP-addresses to uCMDB and trying to discover them manually. Below are the two errors..

Error 1:

<< Progress message, Severity: Error>>
UDA: Failed to connect - SSL handshake error. Possible no trusted certificate found

Error 2:

<< Progress message, Severity: Error>>
Error processing results of discovery adapter, details Task MZ_Cisco PaaS_Infra_Network_Host Connection by Shell: received object of class 'unix' has no required attribute 'globlal_id'

Please let me know if you need further information.

Thanks in advance for your time.

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