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UD10.0 & Virus Software

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SB_RRK
Outstanding Contributor.

UD10.0 & Virus Software

 

Once I disable the Antivirus application on the Target Machine the scan is succeefull else it would not work.

 

Will excluding the "Inventory Data directory" as done for the previous version (DDM) will work or is there other setting that needs to be done with UD10.0?

 

Thanks

3 REPLIES
b_bravi
Outstanding Contributor.

Re: UD10.0 & Virus Software

when you said ,it fails when antivirus is enabled. What error you get ?

 

at present we have seen issue with xCMD process which is being used by the discovery protocol.

SB_RRK
Outstanding Contributor.

Re: UD10.0 & Virus Software

There is a timeout error.

 

The Virus scan is configures to scan on Read & Write.

 

What are the issues you have seen with xCMD?

Is there any workaround?

b_bravi
Outstanding Contributor.

Re: UD10.0 & Virus Software

antivirus software treats the xCMD process binary as the virus threat and deletes it from the server and hence ntcmdb based discovery will never happen as binary is being deleted.

 

 

you mentioned antivirus is configured to scan every read and write on the remote server, if that is the case, then you need to remove the read scan configuration otherwise, we might get this time out error because every execution of the command could be scanned by the antivirus and it might casue the the delay.