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UD Linux Agent Installation - SSL/TLS error

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McAfee123
Occasional Advisor

UD Linux Agent Installation - SSL/TLS error

Dear Experts,

 we are using uCMDB 10.11 CUP7 CP18. we are installing UD agent for Linux remote machine manually. we exported the certificate files from UDA protocol to the remote server

 The agent installtion using agentinstall.sh script generates the below log file

Agent Installation Logs :

[root@DNVDEVTSPI01 ud_agent]# cat agent_install.txt

StartTime=Sun Feb 21 12:03:07 MST 2016

Check platform ...

linux

Set up file to store error code ...

Check user privilege ...

Parse parameters ...

Checking certificate files ...

Saving parameters into option file ...

Checking installation tool...

RPM version 4.8.0

Check installed agent ...

Kill running agent process ...

Agent install path=/opt/HP/Discovery

Install agent ...

Preparing packages for installation...

hp-ud-agent-10.21.000-1

Create ini files and copy cert files

Agent is installed successfully in  /opt/HP/Discovery

Copy software id tag files ...

lsof ...

Make /opt/HP/Discovery/discagent to be executable

Start agent ...

Stopping Universal Discovery agent...

  Universal Discovery agent stopped.

Starting Universal Discovery agent...

Error 30 fault: SOAP-ENV:Server [no subcode]

"SSL/TLS error"

Detail: [no detail]

Error 30 fault: SOAP-ENV:Server [no subcode]

"SSL/TLS error"

Detail: [no detail]

Universal Discovery agent (pid 24921) is running

Check agent process is running...

Agent is installed in /opt/HP/Discovery and running successfully.

EndTime=Sun Feb 21 12:03:19 MST 2016

[root@DNVDEVTSPI01 ud_agent]#

 

 

[root@DNVDEVTSPI01 tls]# cat /opt/HP/Discovery/bin/nohup.out

Error 30 fault: SOAP-ENV:Server [no subcode]

"SSL/TLS error"

Detail: [no detail]

Error 30 fault:

[root@DNVDEVTSPI01 tls SOAP-ENV:Server [no subcode]

"SSL/TLS error"

Detail: [no detail]]#

 

Issue : because of above error, check credentials using UDA protocol gives an error

 Error: javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake

2 REPLIES
John Goldstein
Occasional Visitor

Re: UD Linux Agent Installation - SSL/TLS error

I have noticed this problem as well while investigating update to Content Pack 18 for UCMDB 10.11. Have you opened a support ticket? Is it a known defect with the 10.11 probe and the 10.22 Agent?

Ivan Kovac_1
Super Collector

Re: UD Linux Agent Installation - SSL/TLS error

Hello,

I'm facing same issue on UCMDB 10.20 CUP 1.545 (UD Content Pack 16.00.139), did you already solve it? Thanks.

Regards

Ivan

 

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