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UCMDB is getting error while intigrating with SM7

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Chintalapati
Regular Collector

UCMDB is getting error while intigrating with SM7


Can some one help me, i am getting following error message when i am integrating with SM7.


The Data Store ServiceDeskAdapter has problem with configuration:
"A default configuration is not defined.
To define a configuration, access ...\fcmdb\CodeBase\ServiceDeskAdapter,
locate the configuration file with the appropriate version suffix, and delete the suffix.

 

 

P.S. This thread has been moved from Application Perf Mgmt (BAC / BSM) Support and News Forum to CMS and Discovery Support and News Forum. - Hp Forum Moderator

2 REPLIES
Chintalapati
Regular Collector

Re: UCMDB is getting error while intigrating with SM7

I resolved my self

We need to change the XML file under

/opt/software/ucmdb/8.0/j2f/fcmdb/CodeBase/ServiceDeskAdapter


mv serviceDeskConfiguration.xml.7.1 serviceDeskConfiguration.xml

then it work for me...:)
Chintalapati
Regular Collector

Re: UCMDB is getting error while intigrating with SM7

issue is resolved
//Add this to "OnDomLoad" event