UCMDB and UD Practitioners Forum (Previously CMS)
cancel

UCMDB is getting error while intigrating with SM7

Highlighted
Chintalapati
Respected Contributor.

UCMDB is getting error while intigrating with SM7


Can some one help me, i am getting following error message when i am integrating with SM7.


The Data Store ServiceDeskAdapter has problem with configuration:
"A default configuration is not defined.
To define a configuration, access ...\fcmdb\CodeBase\ServiceDeskAdapter,
locate the configuration file with the appropriate version suffix, and delete the suffix.

 

 

P.S. This thread has been moved from Application Perf Mgmt (BAC / BSM) Support and News Forum to CMS and Discovery Support and News Forum. - Hp Forum Moderator

2 REPLIES
Chintalapati
Respected Contributor.

Re: UCMDB is getting error while intigrating with SM7

I resolved my self

We need to change the XML file under

/opt/software/ucmdb/8.0/j2f/fcmdb/CodeBase/ServiceDeskAdapter


mv serviceDeskConfiguration.xml.7.1 serviceDeskConfiguration.xml

then it work for me...:)
Chintalapati
Respected Contributor.

Re: UCMDB is getting error while intigrating with SM7

issue is resolved