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UCMDB freezes when running an export: ERROR DB driver prefix not found

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Stephenjmcneill
Contributor.

UCMDB freezes when running an export: ERROR DB driver prefix not found

Hi

 

When trying to do run a report in the UCMDB server it just spins and the UCMDB becomes unusable for other users and freezes.

The UCMDB service then has to be restart.

 

The report is a customized version of CI type Node connected by a membership relationship to CI type location.

 

The log files are filled with the following error.

 

[CmdbLifeCycleManager periodic customers detection] ERROR DB driver prefix not found for database type SQLServer

 

Regards

Stephen