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UCMDB checking credential error

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Vicky Luo
Respected Contributor.

UCMDB checking credential error

Hi all,
when I use "SQL protocal" in UCMDB Domain and Probe to check the credential of oracle. I found an error says like thisï¼
java.lang.Exception: Traceback (innermost last):
File "", line 2, in ?
File "CheckCred", line 341, in DiscoveryMain
AttributeError: 'None' object has no attribute 'getProtocolName'.
have you met the same issues before,and how did you sovle it? your quickly reply will be appreciated.thanks very much.attachecd BAC and DDM logs for your reference.

 

P.S. This thread has been moved from  Application Perf Mgmt (BAC / BSM) Support and News Forum to CMS and Discovery Support and News Forum. -HP Forum Moderator

6 REPLIES
Shivshankar Yad
Honored Contributor.

Re: UCMDB checking credential error

I am also getting the same issue, did anyone got the solution.
OpenVIew
Muzammil Ahmed
Valued Contributor.

Re: UCMDB checking credential error

Hello,

Even i am facing same issue, i have environment setup for uCMDB 9.02 integrating to Oracle 10g. Please help if this issue is already resolved.
P.D.Kirchgessne
Contributor.

Re: UCMDB checking credential error

I am getting this same error in UCMDB 9.03 for both Oracle and SQL Server. Please update this thread if you have a solution.
If it aint broke, it will be. And we'll fix it.
Anilkumar M
Respected Contributor.

Re: UCMDB checking credential error

Hi Vicky,

I am not able to understand whats the issue is. Could you please brief more on this?
Are you getting this error when you run Oracle Database job?


Thanks and Regards,
Anil
P.D.Kirchgessne
Contributor.

Re: UCMDB checking credential error

I am getting this error for both Oracle and SQL Server during credential checks (The credentials are valid). Addtionally the "MSSQL Server Connection by SQL" and "Oracle Database Connection by SQL" Jobs are failing (Success with warning - effectively failing) with the following error:

Protocol not defined or IP out of protocol network range
If it aint broke, it will be. And we'll fix it.
Raveendra_4
Frequent Contributor.

Re: UCMDB checking credential error

can you check whether the IP is in the range of the IP ?

And port is already discovery by the ucmdb ?