UCMDB and UD Practitioners Forum (Previously CMS)

UCMDB agent deployment on windows 10

New Member.

UCMDB agent deployment on windows 10

Hi. we have migrated desktop machines from Win 7 to Windows 10 and now trying to install agent on windows 10 OS but getting error "Universal Discovery does not support the remote operating system version". however agent was deployed successfully on windows 7 machines.

Also, during discovery, UD is keeping the old hosts (Win 7) and discovering the  same hostname as a new Win 10 host rather than updating the old host. 

Please advise.

Version: Universal CMDB 10.11. CUP 4.410. Content pack 14.04.262

New Member.

Re: UCMDB agent deployment on windows 10

Try to update the CP and Knowledge Pack it will solve your issue as 10.11 it's not supported windows 10
mine is 10.22 CUP 1 and it works fine ands it was working fine with me when we have 10.20 but with updated CP & Knowledge Pack as well.