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UCMDB- Service Guard Cluster discovery issue

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samh
Super Collector

UCMDB- Service Guard Cluster discovery issue

Dear all,

Can anyone help with the procedure of “Service Guard Cluster” discovery?
After activating the job no CIT clusters are discovered. All protocols are set properly, and the jobs activation order is followed correctly.

Any advice is appreciated

Thanks

3 REPLIES
Alexander Arkhi
Honored Contributor

Re: UCMDB- Service Guard Cluster discovery issue

Which UCMDB version you're using and on which CIs does the SG Cluster pattern trigger?
samh
Super Collector

Re: UCMDB- Service Guard Cluster discovery issue

Hello, I am using UCMDB 7.52. The SG cluster pattern trigger on Unix host CIs.

Thanks
AsiGarty_1
Super Collector

Re: UCMDB- Service Guard Cluster discovery issue

Hi there,
since SG discovery pattern is based on SSH/Telnet protocol, make sure you have the correct protocol entry and credentials for those protocols(at lease on of them ios enough).
make sure the host is accessible via telnet or SSH using the above credentials.
finaly make sure SG server was discovered using 'host connection by shell' and you have the host CI and the Shell CI for that server.
//Add this to "OnDomLoad" event