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UCMDB 8.0 web client and Firefox

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CHakes
Member

UCMDB 8.0 web client and Firefox

I have several users who use Firefox (3.5.2) and can't view the UCMDB web client. They can log in and get to the the "menu" screen. The drop-down menus appear (but do nothing when clicked) however Model screen is completely blank.

When I view the debug window in Firefox I see several CSS warnings and a Javascript error (null reference to the frame is best I can guess).

Any suggestions?

 

 

P.S. This thread has been moved from Application Perf Mgmt (BAC / BSM) Support and News Forum to CMS and Discovery Support and News Forum. - Hp Forum moderator

3 REPLIES
Amit Bandekar
Honored Contributor

Re: UCMDB 8.0 web client and Firefox

I dont think Firefox is supported. Use IE instead.

--Amit

CHakes
Member

Re: UCMDB 8.0 web client and Firefox

That's what I was afraid of and figured. My workaround for those who refuse to use IE is to use the IE Tab addon for Firefox. I've confirmed it works.
Alexander Arkhi
Honored Contributor

Re: UCMDB 8.0 web client and Firefox

In either event, if you will check UCMDB documentation, you'll see that the only browser supported is IE (6.x & 7.x)
//Add this to "OnDomLoad" event