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Question for the experts - deleting external users and reload from LDAP

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oofan
Trusted Contributor.

Question for the experts - deleting external users and reload from LDAP

I'm working on a standalone 10.22, I believe the URM resources around users and permissions are broken (perhaps from an old upgrade), 

Ownership management UI always fails, some users have no roles inherited or assigned, however when I check LDAP, these users should not even exist in UCMDB.  So either they were removed from LDAP side but UCMDB never updated this or something else is wrong.

Are there any materials around how to "reset" ldap users. I want to remove all external users and reload them from LDAP repository, if it can be done.

1 REPLY
BGroot
Community Manager

Re: Question for the experts - deleting external users and reload from LDAP

Hi,

 

The expert day will take place in our entitled forum which is only accessible and viewable for customers with a valid SAID (Support Agreement ID) in your profile.

So please go here to submit your question: UCMDB and UD Support Customer Forum 

Greetings,

Bill