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History changes retrieval error

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Galip
Regular Contributor.

History changes retrieval error

Hi,

In uCMDB 9.01, show history function results with 'Failed retrieving history changes error' dialog box.

It happens not all the time.

Any idea?

Kind Regards,
Galip

 

 

P.S. This thread has been moevd from Application Perf Mgmt (BAC / BSM) Support and News Forum to CMS and Discovery Support and News Forum. - Hp Forum Moderator

4 REPLIES
Alexander Arkhi
Acclaimed Contributor.

Re: History changes retrieval error

Aren't the CIs, you're trying to get the history for, federated or contain federated attributes?
Galip
Regular Contributor.

Re: History changes retrieval error

No federation yet.
Alexander Arkhi
Acclaimed Contributor.

Re: History changes retrieval error

Can you check error.log and cmdb.dal.log on the server to see if you have failures there?
Also, for UI operations, you can check:
%temp%\UcmdbLog\error.log and
%temp%\UcmdbLog\log\*.*

files
Galip
Regular Contributor.

Re: History changes retrieval error

I don't remember the hour:minute of the last occurence, do you think that the error is recurring in the logs and i may catch it anyhow. Otherwise, i'll be waiting for the next occurence.