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HP uCMDB Discovery Probe Credentials missing

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tbone28
Regular Contributor.

HP uCMDB Discovery Probe Credentials missing

I took over support of our uCMDB and found I am missing the Credentials for WMI, SSH and Telnet from the Discovery > Domain Configuration > Discovery Domains > Probename > Credentials location.

Does anyone know how I can get this back? I have already contacted the previous supporter and they don't know. I have read through the docs and help but did not find anything that stood out.

I also tried redeploying the Network.zip based on someone's advice but that did not work.

Any ideas?

 

 

P.S. This thread has been moevd from Application Perf Mgmt (BAC / BSM) Support and News Forum to CMS and Discovery Support and News Forum. - Hp Forum Moderator

1 REPLY
Olivier Lauret
Super Contributor.

Re: HP uCMDB Discovery Probe Credentials missing

Hi,

If the credentials are not anymore in the Credentials location, you cannot do anything about it but if you have a backup of the database.

If this is the case, you need to:

1. backup your recent DB
2. restore temporarily the backed up DB
3. use the JMX-console to export the domain scope document (I think it's documented in the manual how to do that)
4. restore back to the most recent DB
5. import the Domain Scope Document and everything should like it was in the backup DB.

But be careful, that you might lose the difference between the moment you did the backup (I mean the old backup) and the current time.

Of course, like every recommendation, don't go eyes shut into the solution but test it first.

This forum remind me the time when I was in the support (sob!) ;-p

Regards,
Olivier Lauret
BAC and uCMDB Expert at EOH Europe
http://www.eoh-europe.com/