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HP uCMDB Discovery Issues

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jimmy..
Super Collector

HP uCMDB Discovery Issues

Hi All,

 

We are on uCMDB 10.11 and have been facing a discovery probe GW issues. So we had to go with clearProbeData.bat to clear the Probe Db and start the discovery from first. The Probe got the connection back and running fine But now we are facing issues on Host connection by Shell discovery and other jobs. The comm logs shows as "Cannot retrieve communication log because trigger CI 1fe7570a53efd56b378ec854a51a is missing for the job". Could some on please suggest a better way to handle. I really appreciate your response as this is an urgent issue and needs to be solved ASAP.

 

Thanks for your help!!!

1 REPLY
Rey_L
Frequent Visitor

Re: HP uCMDB Discovery Issues

Check if that trigger CI has aged out

Search for an IP Address CI with Global ID 1fe7570a53efd56b378ec854a51a 

 

You'll probably have to run Range IPs by ICMP to rediscover that trigger CI

Rey Lejano

effectualsystems.com
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