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Device not getting discovered in UCMDB

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Student2912
Regular Collector

Device not getting discovered in UCMDB

Hi,

 

I want to troubleshoot an issue with one single device which is not getting discovered in UCMDB 9.05

 

I can see there are 2 data flow probes in my environment and both of them have IP ranges assigned to them.

 

So how do I troubleshoot an issue for one single device as I think I cannot use the above data flow probe's for troubleshooting or I can use them?

 

Do I need to create a new data flow probe and which job ideally should be used to troubleshoot such issues.

 

Thanks in advance.

 

3 REPLIES
Dima Gomel
HPE Expert

Re: Device not getting discovered in UCMDB

Only one probe should have IP in the range.

Which job you're trying to run?

Is the destination in a list of trigger CIs?

 

Regards
-Dmitry Gomel, PMP
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Student2912
Regular Collector

Re: Device not getting discovered in UCMDB

Hi Dima,

 

Thanks for the reply.

 

Ideally which job should I run. The device is a Windows server.

 

I didnt understand the below statement.

 

Is the destination in a list of trigger CIs?

 

Thanks in advance

Dima Gomel
HPE Expert

Re: Device not getting discovered in UCMDB

The answer is in your another tread on the same topic.

http://h30499.www3.hp.com/t5/CMS-and-Discovery-Support-and/Oracle-version-not-getting-retrieved-in-UCMDB/m-p/6268033#M1881

Regards
-Dmitry Gomel, PMP
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
Click the Like button at the bottom to say 'Thanks'.
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