DDM Inventory Returns Virtual Serial # for BL460 G6 Blade Servers
We have are variety of HP blades servers (Bl460 G1, G3, G5 and G6), (BL680, BL860). All of them are discovered correctly using DDM 7.70 with the latest September contnet pack. Specifically, the serial numbers return correctly for all of these types of blades except for the BL460 G6 types. The BL460 G6 baldes return some soet of virtual serial number of the form VCxxxxx (where xxxxx is a number). I looked in the input documents in the Connect-IT scenario coming form DDM-I and do not see the correct serial numbers anywhere in the documents.
Question: Has anyone else seen this? Should I open a ticket with HP support ?