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Atrium Deletion Sync Issue

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Ashokkumar_1
Super Contributor.

Atrium Deletion Sync Issue

Hi,

 

I have raised a case with HP related to the Integration Issue with Atrium. But I haven’t got the resolution for the same

 

I am providing a brief summary of the case which I have raised.

 

While pushing the data from UCMDB to Atrium using the “Atrium Push Adapter” Update /Insert options are working without any issues. But when a CI gets deleted in UCMDB, while running the Integration Job, the same CI doesn’t get deleted in Atrium , in nut shell the Delete Sync is not working.

 

There is an option “Allow Deletion” is available in the Integration Job, we have checked it but still it didn’t do the Deletion Sync in Atrium

 

Could any one please help on the same at the earliest!!

 

Many Thanks!

 

Regards

Ashok