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(SOM) Support Tip: Netapp requires TLS (Transport Layer Security) to be turned on

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DieterRohbeck
Regular Collector

(SOM) Support Tip: Netapp requires TLS (Transport Layer Security) to be turned on

Hi SOM Community,

if you experience 'Authentication Failures' (Bad Credentials) when attempting to discover a Netapp Device in SOM, you might have to verify if TLS is turned on at the Netapp Device. If TLS is turned off, SOM will throw an 'Authentication Failure' or you will find 'BAD Credentials' in the SOM Log files.

To verify the Netapp settings:

-connect to the CLI of the Netapp (e.g. via SSH)
-run the command
options tls
-if the output shows 'disabled' run the command
options tls.enable on

Now your Netapp Discovery should work.

Best Regards,

Dieter

 

 

 

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