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HP Storage Essentials Enterprise support matrix

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Kennethyap
New Member.

HP Storage Essentials Enterprise support matrix

Dear Experts,
Where we can download the HP SEE latest support matrix?

 

P.S. This thread has been moved from Storage Area Networks (SAN) (Small and Medium Business) to Storage Essentials Support and News Forum. -HP Forum Moderator

6 REPLIES
Steven Clementi
Outstanding Contributor.

Re: HP Storage Essentials Enterprise support matrix

If you download the latest service pack, look in the ManagementServer\ folder.

Both Standand and Enterprise are there.


Steven
Steven Clementi
HP Master ASE, Storage and Clustering
MCSE (NT 4.0, W2K, W2K3)
VCP (ESX2, Vi3, vSphere4, vSphere5)
RHCE
NPP3 (Nutanix Platform Professional)
Ada028
Regular Contributor.

Re: HP Storage Essentials Enterprise support matrix

Dear experts,

I'm struggling to look for the process to have our storage products to be managed by HP storage essentials, could you kindly let me know the process? Thanks very much.

Best,

Ada

DieterRohbeck
Super Contributor.

Re: HP Storage Essentials Enterprise support matrix

Hi Ada,

the correct way would be to raise an Enhancement Request (ER) as a support case  with Storage Essentials Support.

Keep in mind SOM (Storage Operations Manager) has been released a while ago, so it is focused on the new product and if adding support for your desired hardware is getting comlicated with regards to coding, you better raise an ER for the product SOM.
Note: in order to raise an ER you will need an active support contract (SAID - Support Acceptance ID).

Regards,

Dieter

Ada028
Regular Contributor.

Re: HP Storage Essentials Enterprise support matrix

Hi Dieter,

Appreciated a lot for your kindly and detailed reply.

I'm not a end customer but from storage company, so I don't have a SAID. Could you kindly tell me how we can brige HPE to integrate our storage products with HPE management software?

Thanks again.

Best,

Ada

DieterRohbeck
Super Contributor.

Re: HP Storage Essentials Enterprise support matrix

Ada,

it will not be possible to raise an Enhancement Request (ER) without a SAID. I assume you want this additional device support for one of your customers, hence this customer should raise the case.

Regards,

Dieter

Ada028
Regular Contributor.

Re: HP Storage Essentials Enterprise support matrix

Hi Dieter, 

Many thanks to you.

Best,

Ada