Service Manager / Service Center Practitioners Forum
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mail waiting

matic121
Frequent Contributor.

mail waiting

Hello!

 

I have a problem in HP service manager. I have a message "you have mail waiting" for some time now, and I dont know where to check what mail is waiting. Does someone have any idea?

 

Thanks,

 

Best regard1

 

Matic

4 REPLIES
Piku
Acclaimed Contributor.

Re: mail waiting

Hi,

 

This message is regarding SM mails(a kind of messages in SM) , as SM provides this utility and background scheduler check the mails ever 15 minutes OOB and display message accordingly. Usually these mails are generated by notification using the Notify method "Mail".


To check same,
Menu navigation - >ServiceManager Mail

 

hth,

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Assign Kudo, if found post useful and mark it accepted if solves the issue.
matic121
Frequent Contributor.

Re: mail waiting

Thank you very much.

I found what I was looking.

 

Have a nice day!

 

Matic

matic121
Frequent Contributor.

Re: mail waiting

Hello!

 

I have a question about importing CI-data into CMDB.

Where do I find the import button and how do I set the right sequence of data due to the form?

 

Thanks for your answer!

 

Best regards,

 

Matic

Highlighted
Piku
Acclaimed Contributor.

Re: mail waiting

Since it is different question, better open new thread.
And to import you need to configure,
import descriptor
FC ,if required
txt/csv file

search the forum for the same.

hth,
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Assign Kudo, if found post useful and mark it accepted if solves the issue.