In operator record there is a field last.login, can some tell me how is this field calculated, and time stamped .
We have an issue that for certain kind of users last.login field is not getting populated .. Please advice how and where is the field calculated ..
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do you use trusted sign-on or LDAP?
There are two known issue which are very related to your issue, i think it will be helpful to check them:
Operator field last.login field does not updated when user login with trusted sign-on.http://support.openview.hp.com/selfsolve/document/LID/QCCR1E53767Operator field last.login does not get updated when user logs in on systems with case-sensitivity mismatchhttp://support.openview.hp.com/selfsolve/document/LID/QCCR1E31886