Re: Sort the ticket list by creation date in ascending order
I have edited the sql query for the ess.SD.open page as shown below.
Defined the Sort Fields with "open.time". The ticket got sorted by date but in ascending order. I want the ticket to sort in descending order(i.e. newly created ticket should be at the top pf the list). What value should I define in the Sort field so that the list shows the ticket in descending order sorted by open date?