We are facing an issue with the Display Option. We have created a feedback form for SD Interaction.
Whenever, the user is trying to Submit the Feedback, if we set the "Seperate Thread" in RAD of Display Option to true, the feedback does not get saved but only proceeds to the next screen.
When we set the "Seperate Thread" in RAD of Display Option to false, the feedback gets saved but does not proceed to the next screen.
Any suggestions? Pls help.
Thanks in advance.
Points will be awarded.
what next screen you are trying to proceed to? Can you add a screenshots with the logic of your custom Display option record?
Thanks for your response. The issue has been resolved.
We have created Feedback option and hence wanted the user to proceed to the next screen once submitting the feedback something that displays "Thanks you for the feedback".
So instead we had a work around. We made all the fields read-only after submitting the feedback and displayed a pop - up message.