Service Manager / Service Center Practitioners Forum
cancel

Self Service Manager GUI closes immediately after opening.

Bobby G Hall JR
Regular Contributor.

Self Service Manager GUI closes immediately after opening.

Hey everyone,

 

I am running 7.9 Enterprise and I am having a problem Self Service Manager. I have several users reporting that when the open up the Self Service Manager, it goes through like it is connecting to the servers, but then suddenly it closes. No Error messages or anything. I found that RADUISHELL.EXE is running in the background, but the GUI interface itself is no longer open. Has anyone encountered this?

1 REPLY
Highlighted
Steve_Williams
Respected Contributor.

Re: Self Service Manager GUI closes immediately after opening.

Bobby,

 

Can you post the connect log?