I created a document in km external type, I have attached a pdf.
When I make a search of the contents of the document, I can not find anything.
Has anyone had this problem?
I have moved your post to the appropriate forum, where you are more likely to get an answer. "Community Feedback & Suggestions" is for questions about the Community itself.
I hope this is helpful,Warren_Admin, HP Enterprise Community ManagerAny personal opinions expressed are mine, and should not be interpreted as official statements on behalf of Hewlett Packard
Thanks,Warren_AdminHewlett Packard Enterprise Community ManagerAny personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise
In the Knowledgebase configuration record:
--is "index attachments" selected?
--is .pdf listed in the file types to exclude from indexing?
- I have selected index attachments- Pdf is not in the exclusion list
When I search, I found in documents of the Out of the Box, but not where I loaded it.
It is very strange.
What is the status of the document with the attached PDF?
If index attachments was not selected already, after selecting it you must do a full reindex.