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SRC 9.21 - Performance Problems when deployed with SM Web Tier

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warrenf
Frequent Visitor

SRC 9.21 - Performance Problems when deployed with SM Web Tier

Greetings All,

 

Has anyone out there experienced problems with Tomcat when the 9.21 SRC is deployed in the same Tomcat instance as the SM Web Tier?

 

We have been experiencing Tomcat crashing/stalling/freezing (call it whatever you like) - which is very unusual as Tomcat is quite stable. The only difference is in this particular instance the SRC is deployed with SM web tier which we don't normally have.

 

TIA

3 REPLIES
John_Baker
Collector

Re: SRC 9.21 - Performance Problems when deployed with SM Web Tier

I run the two together, but only for testing. I have noticed that SRC puts a considerable load on the system when it's started (possibly caching data from SM), and hence uses a lot of memory. Try providing more memory to Tomcat.

 

 

John

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SSO Plugin for HP Service Manager and Request Center

http://www.ssoforservicemanager.com

warrenf
Frequent Visitor

Re: SRC 9.21 - Performance Problems when deployed with SM Web Tier

Thanks John.

 

We have capped the JVM to max and min 1024MB as when it gets bigger it crashes. Thanks for your experience though.

John_Baker
Collector

Re: SRC 9.21 - Performance Problems when deployed with SM Web Tier

Try running them separately. If one application is at fault, I'd expect that Tomcat to fail. It would be unusual for two separate applications to crash a Tomcat instance (given enough memory) when run together, but not when run separately.

 

John

--

SSO Plugin for HP Service Manager and Request Catalog

http://www.ssoforservicemanager.com

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