Service Manager / Service Center Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Problems with mail notification format in Thai language

Highlighted
Poonpong
Occasional Advisor

Problems with mail notification format in Thai language

 

 

Hi Experts,

 

I have problems with mail notification format in Thai language such as the result from event out is not match with form design, there are special characters or HTML code happened in event out log. (Please see more information in the attached file)


I already opened this case to HP support (SM Case: 4644461142).
They investigated and find the possible cause is a design limitation, There has no Thai language format (not support Thai localize). The workaround that they provided is setting correct length and column for the label title and dynamic input value.

 

I have try to set correct length as their suggestion but still have the same problem.

 

Have anyone ever faced this problem? Please advise me.

 

Thank you.

 

 

 

1 REPLY
Poonpong
Occasional Advisor

Re: Problems with mail notification format in Thai language

Sorry, Please find more image here.

 

 

//Add this to "OnDomLoad" event