Hello Experts, I have SM 7.11 install on windows environment using scsmtp. we have microsoft exchange also installed.When we try to log a new interaction for an employee outside the domain, the notification is not sent. Can anyone assist with this issue. Your help is really appreciated. B. Regards,
this may be caused by having multiple scsmtp service running at the same time, un error in the scsmtp syntax or as samg_1 suggested your exchange server may be causing this.