Service Manager / Service Center Practitioners Forum

Knowledge Management Linking for attachment

Regular Contributor.

Knowledge Management Linking for attachment

Hello All,


In SM 9.3 KM attachment tab pasted txt attachment


then previewd the document -> and selected link button in the problem tab -> given link name -> next in the linking wizard attachment -> the attachment file name not found and attachment linking is not established




Micro Focus Expert

Re: Knowledge Management Linking for attachment

Hi Kavitha,


It seems you face the issue that links to an attachment inside a Knowledge Document fails and users experience "page not found", right?

If so, try to replace the SM attachment link type with standard HTML link type.

Please let us know then if this suggestion resolves your issue.

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