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I can't Client connection to server SM !!!

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punyapol
Regular Collector

I can't Client connection to server SM !!!

I can't Client connection to server SM !!!

 

 

Please see in attached file

 

 

Thak you

Punyapol

 

 

P.S. This thread has been moved from HP Service Desk Support and News Forum to HP Service Manager / Service Center Support and News Forum. - Hp Forum Moderator

4 REPLIES
lisajo
HPE Expert

Re: I can't Client connection to server SM !!!

HI

 

Can you ping that IP address ?

 

Also if you are running Tomcat can you go to Tomcat administration and see the port started

"HP Support
If you find that this post or any post resolves your issue, please make sure to mark it as an accepted solution."
Amen16
HPE Expert

Re: I can't Client connection to server SM !!!

Hello Punyapol,

 

This is the Service Desk tool Support Forum and not the Service Manager one so I would recommend you to use the SM one as you would get much more visibility as you in fact noticed with the other thread you opened there with the exact same information as this one.

 

Could you please confirm the information provided in the other thread actually worked for you and this is no longer an issue in your system?

 

Regards,

Alex

HP Support
punyapol
Regular Collector

Re: I can't Client connection to server SM !!!

I can connect to server SM it work. But, I forgot start service SM.

 

 

 

Thak you

Punyapol

Amen16
HPE Expert
Solution

Re: I can't Client connection to server SM !!!

Great to hear that.  I'm glad everything is working fine now.

HP Support
//Add this to "OnDomLoad" event