Message means: "Field Priority is mandatory". (I use Polish version of software so I get error messages in Polish).
Please help me how to deal with this error.
I have tired putting values in Urgency, UserPriority and Impact fields, but none of them work.
I don't know is it important, but when using HPSM site via web browser I can create incident. When incident type is incident, maitenance or rma then field Priority is visible and mandatory. When incident type is consultation then field Prioity is not visible.