I am getting error message which close the phase on change management..Only its occurs on client..Its working fine on web.
I have attached screen shot for reference.
Go to Solution.
Does this problem occur only with a specific operator? If so can you please re-create it?
Additionally may I please ask you for your Service Manager Client build version?
Finally please try to disable recordlist via Windows >Preferences >HP Service Manager >Appearances and uncheck the option "Show detail pane with record list".