Field validation error configuring Folder Entitlement roles
I'm trying to configure Folder Entitlmenent in SM 9.30 for interactions, using ten different folders.
I created a Service Desk security profile, and I configured the rights for each folder in the tab Security -> Security Folders. But if I write conditions for all my folder, this errors appears:
Length (213 bytes) of data for field restricting.query in scaccess exceeds max (90 bytes), truncated (trigger.scFolderAccess,update.access)
So I learned that the field restricting.query in the scFolderAccess table has a maximun length of 90 characters, and Service Manager truncates the informations that I put in. Using only two folder don't create any problem.
So I modified the maximun length of the restricting.query field to 500 chars, but the error still appears. It seems like there is a trigger that validates the maximum length of this field using the constant value of 90 chars, without considering the real length of the field.