I have customized the ess.SD.open page. Added a location field which populates the contacts location.
Now, I want the location to be populated in Affected Services field without changing the input attribute "affected.item". Its like I want to pouplate the field affected services with location value at runtime.
And the reason why I want to do this is because the affected services are named after the contact's location.
For e.g as shown in the image above, Airport user from "Laketown" location can only view services named after contact location, i.e. Laketown_Desktop, Laketown_Computer, Laketown_Switch and so on after they click on the fill button.
So how do I populate the location value in affected services field at run time without changing the input "affected.item" attribute?
If you remove * (like search) and replace it with # in the beginign of the field, ti will populate only services which are starting with that location name.
When I was posting the logic with like statement, I thought that location name could have been in the end like E-mail_Asia. If you always have name starting with location then you can replace it with # (starts with statement).