Service Manager / Service Center Practitioners Forum

Error while implementing SSL in 9.31

Trusted Contributor.

Error while implementing SSL in 9.31



While implmenting SSL i am getting the following error while importing signed certificate to keystore.


"keytool error java.lang.exception failed to establish chain from reply" 


I was following the attached document to do the implementation (stuck at Page 4 step 4) . Can someone let me know how do we resolve the issue? Its kinda urgent to do this installation




Micro Focus Expert

Re: Error while implementing SSL in 9.31



Please refer to the KM at for more information about the error.

Please let me know if it can solve your error or not for a further investigation.


Thank you and Best regards,

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Super Contributor.

Re: Error while implementing SSL in 9.31

Per the error message, it sounds like you are trying to import a certificate chain as the Root CA cert.  Ensure that you are only importing the Root CA cert and not any other certs.