we have an issue that Emails are not been sent from eventout table from past 2 days , and even after restarting SM services the issue still persists.
we are using SMTP mail using SC auto.
we are not able to start the process "Problem " on one of the server , which i think could be the reason for only very few emails not going out.
Let me know how to restart the serice named problem
We've seen that if eventout lines contain odd characters, email won't be sent. So copy the first eventout line to the Notepad and check the text part (like title) if it contains odd characters.
Maybe it's just our headache, but sometimes too many accented characters (like åäö) within a post mess SM's evenout line generator up. HP had a fix for it, but some rare issues still remain.
Hi , we could see SC auto listener was idlw for 8 hours and we now see evensts are visible in event in as well.
we did and still emails doesnt get trigerred.
We checked the event out table and scmapi log states.
07/23/2013 16:54:04 pid (7940)(624) SCAuto Mail Version 4.0.307/23/2013 16:55:42 pid (7940)(624) MAPI error in function Open:MAPIInitialize - E_FAIL07/23/2013 16:55:42 pid (7940)(624) result code: 80004005, error code: 1638907/23/2013 16:55:42 pid (7940)(624) Could not login to profile.07/23/2013 16:55:42 pid (7940)(624) Terminated.
We have tried all these.but no progress.
WE are running on Windows 2008 server.