Autoclose Interaction after the Incident related closes automatically
I have a little issue.
I created a script when a Incident is open with 5 days and problem.status="Pending Customer". It closes automatically. But the Interaction, which is related with this Incident, no closes automatically.
Hi, Piku I tried it, through JS but it didn't work. Loo...
I tried it, through JS but it didn't work. Look, when the incident closes, this process is automatically after 5 days in incidents with problem.status = "Pending Customer". I made it in "schedule" that calls a script and it do this process. But this work is not did in Interaction related, the Interaction didn't close.
Re: Hi, Piku I tried it, through JS but it didn't work. Loo...