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windows server 2000 upgrade to 2003 then 2008 - SD 4.5 server not working with ntdll.dll error

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gggggggg111
Acclaimed Contributor

windows server 2000 upgrade to 2003 then 2008 - SD 4.5 server not working with ntdll.dll error

Hi - I am hoping someone can provide some assistance. I have upgraded (in place) a windows 2000 sp4 server that has service desk 4.5 server on it to first windows 2003 then windows 2008.

 

The service desk application worked at the windows 2003 stage but now the sever is 2008 32 bit the service starts but then fails with an application event log error of :-

 

Faulting application sd_serverservice.exe, version 0.0.0.0, time stamp 0x3d295e53, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03821, exception code 0xc0000005, fault offset 0x00067279, process id 0x157c, application start time 0x01d0791fbac96f71.

 

1 REPLY
Jas1
Honored Contributor

Re: windows server 2000 upgrade to 2003 then 2008 - SD 4.5 server not working with ntdll.dll error

I dont't think sd4.5 is supported on W2008, too old so it could be a compatibility issue. Try setting compability setting on the SD4.5 exe to older OS.

//Add this to "OnDomLoad" event