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view an attachments documents on the Service Pages approval mail

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OV IT Service M
Occasional Advisor

view an attachments documents on the Service Pages approval mail

Hi everybody,
Please I need your help if it is available
How can I view an attachments documents on the Service Pages approval e-mail notification
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I mean if I'm one of the approvers so I'll receive an e-mail to approve so when I enter on the sp how can I view the attachments of the Service call case
3 REPLIES
Ruth Porter
Honored Contributor

Re: view an attachments documents on the Service Pages approval mail

Hi there,

As far as I am aware, to view attachments you would need to rewrite the relevant jsp file to enable (Approval.jsp I think)

Regards

Ruth
http://www.teamultra.net
Colleen Talbert
Collector

Re: view an attachments documents on the Service Pages approval mail

Is there a way to send the attachment in the approval notification email?

We are looking at a similar situation with a form that needs to be viewed before the task can be approved.

Thanks,
Colleen
Selvarajan
Regular Collector

Re: view an attachments documents on the Service Pages approval mail

Even we are facing a similar situation and we want the attachments to be viewed by the approvers.
If anyone has acheived this,please share with us.
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