I am trying to use a smart action in a UI rule to send an email. Can anyone tell me what application should be used in the smart action to do so? your prompt reply will be highly appreciated. thank you
Sorry I missed the point that you are trying to send email from UI rule. My response is applicable only if you want to use DB rule. Though I do not know why there is a need to use only DB rule, you can try following work around: You could use a command execute action and call some third party email client (ex: blat). Pass apropriate parameters to send the email. Note: I have not tried this on my system; it is just a thought.
Hi, You can use standard email functionality from OVSD, but we liked to review before sending. So we use a button in SC screen, which triggers a UI-rule, this starts a smart action, which called Rundll32 with parameter "url.dll,FileProtocolHandler mailto:" and more params. But you are running out of space for larger param texts (like disclaimer). But its the easier way. Now, because of larger texts, we use a VBS script. The smart action calls cscript and starts a vbs script, which generates a mail in outlook (using olmail?). This mail you can edit and send manually. One "disadvantage" is: don't param empty fields cause then the process halts. Hope this helps solving your question. Lex.