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url in a textfield of a template.

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patrick gosseye1
Regular Collector

url in a textfield of a template.

Hi,

The customer wants to create a template for a incident. But the information needed for the SD-agents includes diff. pages. This means that it is not possible to write the whole stuff in the information field. And, the question is : is it possible to put a url in the information field so that the agent can be activate them at click on the url itself. Or is there another possibility for this function.

Regards,
Patrick
3 REPLIES
Vasily Kamenev
Honored Contributor
Solution

Re: url in a textfield of a template.

HI
url possible be copy to any text field and possible be activated by righ click button.
Agent - that just a tool for run external application and depend from external applications, can apllication or not use url depends only from application.
or explaint more about your problem.

Vasily
patrick gosseye1
Regular Collector

Re: url in a textfield of a template.

Hi,

I try it as you explain and everything works fine.

Thanks,
Patrick
patrick gosseye1
Regular Collector

Re: url in a textfield of a template.

Hi,

Thanks
//Add this to "OnDomLoad" event