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template problem

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jorrey
Super Collector

template problem

we define sevaral templates in servicecalls,then give only one template to a role. when the person only having this role create servicecall,why can he choose all the template ?????(SD4.5 Pack17)
3 REPLIES
Solution

Re: template problem

look in the role, probs he has the top also accorded (access to all templates...)
clear the cache if working on the same machine / server cache/...
we have been where you wanna go..
jorrey
Super Collector

Re: template problem

yeah.you are true!I resolve this problem when I clear the server cache .
jorrey
Super Collector

Re: template problem

clear the server cache
//Add this to "OnDomLoad" event